The course leads you through the application of agile planning techniques to create a roadmap that defines what outcomes will be achieved and when these will be implemented. These outcomes are prioritised by the value that they deliver to the business area which is experiencing the change.

The course develops your ability to build trusted, empathetic relationships with those impacted by change, through the application of techniques based on neuroscience and emotional intelligence.

Make decisions about how to allocate the available time to deliver greatest value.

Understand how to prioritise activities according to their business value

Apply techniques to identify the benefits of your change and how each of these benefits are dependent on each other.

Define the information you need to manage your change initiative

Understand who you need to involve and how to best engage with them through empathy and trust

Identify your preferences for how you do your work and how this might impact those you are working with.
 
Develop strategies for building resilience in motivation in yourself and others.

QUALIFICATION: APMG Agile Change Agent
No pre-requisites; 50 multiple choice questions
40 minutes to complete; Closed book; Pass mark: 25 marks out of 50 

Accordingly, dealing with change and, more significantly, the impact of change, is a high priority for organizations. This course explores how change affects, and is affected by, individuals, teams, organizations and change leaders, helping those responsible for change initiatives:    
(1) Unlock resistance to change.
(2) Provide effective support and motivation to individuals and teams to embrace change.  
(3) Manage and inform key stakeholders throughout the change process
(4) Speed up the implementation of change initiatives.

Understand how individuals are impacted by change and develop strategies to help people through change

Develop insights into how organizations work , organizational culture and the models and processes of change

Understand the drivers of change, the change governance structures typically used in organizations and how to define a change vision

Learn about stakeholder engagement process and how to develop suitable communications strategies and plans

Appreciate the impact of change on organizations, how to build momentum for change and sustain it

Understand the importance of defined change roles, and how to build and support an effective change team.

(1) Pre-requisite: PRINCE2 Foundation (5th or 6th edition); Project Management Professional (PMP)®; Certified Associate in Project Management (CAPM)

(2) Exam information: 
Objective testing; 68 questions per paper

38 marks or more required to pass (out of 68 available): approximately 55%

Two-and-a-half hours’ (150 minutes) duration, no additional reading time

Open book. Candidates are permitted to use the official printed hard copy of the Managing Successful Projects with PRINCE2® 2017 Edition. The official manual may be annotated and tabulated but no sticky notes and loose leaf papers containing additional notes will be allowed.